At Stonewood Design & Build, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services.
1. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Fill out contact forms on our website
- Request a consultation or project estimate
- Subscribe to our newsletter or communications
- Engage our services under a formal contract
- Communicate with us via email, phone, or mail
This information may include:
- Name and contact information (email address, phone number, mailing address)
- Project details (location, type of project, timeline, budget considerations)
- Property information (site address, property characteristics)
- Financial information (for contracted projects only)
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device, including:
- IP address and browser type
- Operating system and device information
- Pages visited and time spent on pages
- Referring website or source
- Date and time of visit
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide requested information
- Schedule consultations and site visits
- Prepare project proposals and estimates
- Execute and manage design-build projects
- Communicate project updates and milestones
- Process payments and maintain financial records
- Send periodic newsletters or updates (with your consent)
- Improve our website and user experience
- Comply with legal obligations
3. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- Service Providers: We may share information with trusted third-party service providers who assist us in operating our business (e.g., architects, engineers, subcontractors, suppliers) under strict confidentiality agreements.
- Legal Requirements: We may disclose your information if required by law, court order, or governmental regulation.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
- With Your Consent: We may share your information for any other purpose with your explicit consent.
4. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us understand how you use our site.
You can control cookie preferences through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.
5. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:
- Secure servers and encrypted data transmission
- Limited access to personal information on a need-to-know basis
- Regular security assessments and updates
- Confidentiality agreements with employees and contractors
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
6. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
For active projects, we retain information throughout the project lifecycle and for a period thereafter as required for legal, warranty, and business purposes. Inquiry information from prospective clients who do not proceed with a project may be retained for up to two years.
7. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information (subject to legal obligations)
- Opt-Out: Unsubscribe from marketing communications at any time
- Data Portability: Request transfer of your information to another service provider
To exercise these rights, please contact us using the information provided below.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
9. Children's Privacy
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information.
10. California Privacy Rights
If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), including:
- Right to know what personal information is collected, used, shared, or sold
- Right to delete personal information held by businesses
- Right to opt-out of the sale of personal information (we do not sell personal information)
- Right to non-discrimination for exercising your CCPA rights
To exercise these rights, please contact us using the information below.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will post the updated policy on this page with a revised "Last Updated" date.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
12. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us: